News

Provide after-sales training services for Leqing customers without partial discharge shielding rooms

  In November 2021, Chiyu Electric Power Wuhan Co., Ltd. (hereinafter referred to as Chiyu Electric Power) received a demand for after-sales training services for shielding rooms from Leqing customers. Chiyu Electric attaches great importance to it, and transferred personnel time from technical engineers. In late November, it arranged technical engineer Wu Gong to go to Yueqing, Wenzhou.

Wu Gong departed from Wuhan on November 21st and arrived at Wenzhou Airport at 6pm. After arriving in Leqing by bus, he contacted the customer manager to arrange work for tomorrow.

  On November 22nd, Mr. Wu departed from the hotel early in the morning and arrived at the customer's location in the morning. After inspecting the shielding room, arrange to push the equipment into the shielding room for testing. During the wiring process, the distance between the customer's shielded room console and the testing area was too far. After inspection, it was found that a longer wire needs to be reconnected for the customer.

When Wu Gong introduced the three-phase power supply to the shielding room for the customer, the customer was quite anxious. Therefore, Wu Gong turned on the equipment for testing in the afternoon of the same day, and the equipment was normal. However, a sign appeared on the startup screen. After further communication, Yu Gong re transmitted the software for replacement.

  The equipment inspection has been completed, and subsequent theoretical training, wiring, and practical operation training will be provided to the customer. The customer expressed that they have learned a lot and highly appreciate the services provided by Chiyu Electric. The after-sales training service of Chiyu Electric Power was successfully completed. After the training ended at 18:00, Mr. Wu returned to his residence.

Chiyu Electric Power is a professional manufacturer of shielded rooms without partial discharge, with rich practical experience in this power testing equipment. We welcome you to learn more about our company.


Post time:2021-11-24 14:39:12